Hi, I’m Shibo Li. You can call me Oliver.
Currently at CBRE Group (Fortune 200 company)
Creative and strategic senior experience designer with over three years of experience and expertise in problem-solving. Skilled in optimizing workflows, restructuring information, and driving efficiency while balancing functionality and aesthetics.
work
A flexible, efficient platform for Facility Management at the forefront of modern, cloud-based, cutting-edge technology. It proactively anticipates maintenance needs, optimize operations, and ensures operational excellence for valued clients.
Facility Management Platform (CBRE)
Outcomes
Improving overall discoverability by 24.4% and Ease of Use (UEM) by 13.6% in 2024 Q1; Achieving a 44% time reduction for the self-service submission process and an 18% reduction for the call center while increasing Feedback Satisfaction by 65% in 2023
Role
UX Designer
05/09/2022 - 3/19/2025
Senior UX Designer
03/20/2025 - Present
CBRE Integrated Facilities Management
Workplace Experience Platform (CBRE)
A future-forward enterprise platform designed to support human connection in the workplace. It adapts to the needs of a hybrid workforce by helping employees connect to the people and moments that make back-to-office meaningful.
Outcomes
Collaborated with cross-functional team to explore Recommendation Engine Solutions and provided the unique selling point at the early stage to increase organizational effectiveness for clients.
Role
UX/UI Design Intern
06/01/2021 - 08/10/2021
NDA
project
LOOP: Federal employment (Deloitte)
Our client, Deloitte’s Government and Public Services (GPS), offers portfolios that focus on helping organizations manage and sustain their performance through their most valuable asset: their people.
Role
UX/UI Design Lead
Healthcare + Retirement Academy (Fidelity Investments)
By teaching users about healthcare and retirement in a nostalgic, easy-to-understand format, we reduce their anxiety and equip them to retire confidently.
Role
UX Design Lead
Design Exercise: Experience for New Students
An experience that allows new students to ask questions about school life, and experienced students to share answers and advice.
Role
UX/UI Designer
